Welcome
to our practice!
We thank you for choosing The Allergy & Asthma
Centers of Cape Cod for your patient care and look forward to meeting you soon. We appreciate your confidence and will do all we can to provide the highest quality medical care.
Insurance
As an ongoing courtesy, we will bill your insurance
for our services. However, your
insurance is a contract between you and your insurance company. You are responsible for all charges not covered by your insurance. It is very important that you understand what
services your plan covers, what your copays are and what your deductible or
coinsurance is. This will impact what
you will be responsible for individually.
Health insurance can be confusing so we recommend you familiarize yourself
with your specific plan. Call your
insurance company to verify coverage prior to your visit. We are happy to try to answer any questions
for you.
We participate in Aetna, Blue Cross/Blue Shield, BMC, Cigna, Harvard Pilgrim, Medicare, Medicaid, Tricare, Tufts, United Healthcare and other health plans. Copayments are due at the time of service. Please bring your insurance card and a photo ID to your first visit.
We need your card to bill your insurance. We will ask to see your current insurance card at every visit.
Referrals
Many insurance plans require that patients obtain a
referral from their primary care physician (PCP) to see a specialist. If your insurance company requires a referral
you are responsible for obtaining it and we must have the referral prior to
being seen.
Please see below for our new patient forms.
If you are not able to print our forms, please contact our office and other arrangements will be made for you. The main goal of the packet is to obtain a complete medical history and medical information from you as it pertains to your evaluation and treatment in our office. We realize this can take some time; however, completion of the medical history form is key to your doctor's evaluation and diagnosis. Please allow yourself ample time to fill out the forms. They must be completed prior to the doctor seeing you.
Appointment Reminders
Approximately two business days before your
appointment we will contact you to remind you of your upcoming visit. To allow us to accommodate the scheduling
needs of our other patients, it is extremely important that you contact us a minimum of one
business day prior to your appointment if you will not be able to keep your
appointment and need to reschedule.
Your Initial Visit
Appointment Cancellation and Rescheduling Policy
Notification to reschedule or the cancellation of an appointment must be received by our office a minimum of one business day prior to
your appointment or a $75.00 fee may be added to your account at our discretion.
Your first appointment will include a detailed
medical history, physical examination and most likely, skin testing. Additional tests may be performed as deemed
necessary by the doctor. If we are doing
skin testing, you can expect your first appointment to last approximately one
hour. Due to the length of your visit we
recommend that young children do not accompany you to this appointment. Since many patients are being treated for
allergies, we ask that you refrain from wearing perfume, cologne, scented
lotions, etc., as they may trigger reactions in some patients. We thank you in advance for your cooperation.
Medications to Stop Prior to Skin Testing
Because
some medications can impact allergy skin testing, we ask that you stop taking
some medications 5 days prior to your appointment. Please click here
for our Medications
Guidelines for Skin Testing. If you feel
that you aren’t able to do this for any reason, please contact us at
508-362-0099 for guidance. If you aren’t
sure about any of medications please contact your pharmacy. If you have ANY questions about what
medications you should stop prior to skin testing please call us. You should continue taking your other
medications as prescribed. Do not stop taking any asthma medications
or medication that treats blood pressure, heart problems, diabetes, or a
psychological disorder. Do not stop
using asthma inhalers!
Your Current Medications
We
also ask you to bring a list of all of the current medications, vitamins,
and/or herbal supplements you are taking to your first appointment. We know it can be difficult to remember
everything you are taking, especially vitamins, supplements and eye drops that's why we tell everyone to just scoop up
all of their meds and supplements into a bag or box and bring them in for
us. (Much easier than making a
list!) This way we can document everything
correctly and nothing gets missed.
Prescriptions and Refills
Please
contact your pharmacy for refills. They
will contact us, if needed, to complete your refill.
After Hours, On-Call
Our
practice virtually always has a doctor on call in case of an emergency after
our normal business hours. To reach an
on-call doctor please call our main office number and your call will be
forwarded.
Compliments and Concerns
We
always want to hear what's on your mind.
Please contact our Practice Manager, Jackie Donohoe, #508-362-0099, at
any time with compliments, suggestions or concerns. Your opinion matters to us.
Please do not hesitate to contact us with any questions that might come up prior to
your appointment. We hope this
information is helpful to you. We
look forward to meeting you soon,
The Allergy & Asthma Centers of Cape Cod
Staff